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How to Make Your Office Space Special: Top 5 Renovation Features to Boost Customer Experience

Posted by: WJ Miller
Category: blog

Top 5 Renovation Features to Boost Customer Experience

It’s no secret special touches go a long way in making an experience positive and memorable. From something as simple as a foam design in your latte to a warm greeting from staff at your favorite shop, that little “extra” leaves a big impact.

The same holds true for your patient’s experience in your office and bringing out the special in renovations is W.J. Miller Builders’ forte.

Check out these 5 specialty features to enhance your patients’ experience:

Feature #1 – Replace halogen, fluorescent, and incandescent lights with LED lighting

The benefits of LEDs in medical offices are numerous. Since LED lighting is directional, you can focus light in specific work areas rather than spotlighting an entire exam room, which can feel harsh and overly sterile.

In addition, LEDs don’t emit UV light, unlike fluorescent, eliminating the risk of UV exposure. LED tubes also offer a big energy savings plus by using fewer than half the watts of fluorescent and have many times the life.

Feature #2 – Install heated exam tables

Generally speaking, a medical examination is not typically high on most people’s list of favorite experiences, and neither is being cold! Beyond modern exam tables, customized heated drawers warm exam instruments to prevent the shock of feeling cold metal during a medical exam.

Miller Builders can customize your exam space to streamline and organize your equipment without having to sacrifice patient comfort. We can also add individual room climate control by adding zone controls to your HVAC systems. With winter right around the corner, tending to these warming details will make your patient’s experience more pleasant.

Feature #3 – Enhance waiting areas with customized wall systems

By implementing natural materials, like wood and stone, and using natural color pallets, a sense of peace and calmness can be introduced to the office space.

Miller Builders’ full service interior design professionals can help guide you through the multitude of options available to create a serene space that can help quell the anxiety of even the most hesitant of patients.

 

Feature #4 – Bring the outside in with key design

Psychological research has shown patient recovery times improve when staying in a space with windows allowing visual access to the outdoors. Offering access to natural light and views of the outdoors has also been found to be the number one office perk for your employees.

Through thorough proactive planning in the design process, Miller Builders ensures the best placement of windows to let in essential natural light. Beyond the construction component, design elements including plants are added to provide a positive distraction for patients while also boosting air quality.

Feature #5 – Play ambient music

British neurologist Oliver Sacks found there only two types of non-pharmaceutical ‘therapy’ to be vitally important for patients: music and gardens. The implementation of these two relatively simple features has proven positive effects on your patient’s experience and yours, too!

By proactively strategizing the implementation and integration of technology during the office design process, Miller Builders coordinates with IT specialists that focus on the big picture — including specialized audio systems. The overall goal is to assure your key IT needs are a priority, not an afterthought.

Whether you’re in the market for an office renovation or ready to start from the ground up with a new build, Miller Builders always provides the little “extras” along the way to make your experience working with them special.

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